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News & Tips from Beverly Animal Natural Health Center
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Fall Newsletter

There have been quite a bit of changes here at Beverly Animal Natural Health Center in the past few months that we would like to let you know about!

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On September 14th, we said goodbye to beloved Tucker.

tucker

TUCKER
June 27, 1999-September 14, 2016

They say that animals leave paw prints on our hearts. When you had paws as big as Tuckers, that is very true.

The BANHC family is so grateful for all the years we had with Tucker. He was a feisty little street cat from the streets of Beverly that one of our technicians found one day. We tried to confine him in a cage but he literally crawled up the cage door and howled. We let him out.

And he stayed with us for 17 years.

Many of you have had to step over him as he basked in the afternoon sun shining through the door. Others have stood in the waiting room rather than ask him to be disturbed from a nap. He was the one that taught Dr Ricketts about cats and what it was like to be “owned” by a cat. He became part of her family at home as his needs increased on weekends. He has had his share of health issues but he has seen so many patients and owners through times of need. He used to frolic with mini pinchers in particular. He has been there for more than a few critical cases, even euthanasia appointments as he comforted the owners by sitting on their laps, being at their side. Forever being present.

Thanks Tucker. You will be missed tremendously but what a wonderful time we had.

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img_3013On September 16th, we also said bye but not farewell to Kim, our wonderful technician of four years to await the birth of her second son. On October 28th, her beautiful little boy Elijah Zachary was welcomed into this world healthy, beautiful and already with a smile on his face.

We wish the family all the best and do always have a place for Kim as she hopes to return in 2017!

Jenna is also pregnant so we are working on trying to find more amazing staff to be able to continue to perform the wonderful work at BANHC. So it’s been quite a challenge but we are so happy for both of them and their families.

We are very grateful that our college technician Brianna was able to spend her vacation week working with us in October and also welcome back Alyssa, one of our receptionist from over ten years ago that is helping us out during this transition time.

img_3016Dr Lynne Ricketts is still here working hard to make BANHC the best. Stuart continues to add to our days as well! His work ethic is still questionable but we love his entertainment value. .

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Here are some of my thoughts these days…..

Cookies

Is it all about the cookies?

There are little dog cookies called Itty Bitty Buddy Biscuits. It’s my dear patient Boomer and his owner that introduced them to BANHC 3 years ago. At that time, Boomer had a been a reluctant, but good annual exam patient. Generally well in health, nothing major.

That summer of 2013, everything changed. He had a malignant mast cell tumor removed. Being an active dog, he challenged his incision. That healed. Then he developed a life threatening immune mediated hemolytic anemia. And then coimg_3015-smplications from the disease as well as the treatment. He had to come in weekly, sometimes more than weekly to get blood drawn and be assessed.

His owner Dee, brought the cookies. Dee, Boomer and I spent hours in the exam room. Working together to try to figure out how far we could push his body. Working with amazing colleagues at Angell and Idexx to figure out what to do. Persisting even when the drug companies declined to help us since his medication was “off label,” but used for years for his condition.

As long as Boomer had his cookies, he was game. Dee and I chatted of soccer, children, Boomer, optimism and gratitude. For all our efforts, Boomer enjoyed three years of bliss and happiness. He regularly got more cookies from the mailman and the bank as well as BANHC whenever he had a recheck.

We said goodbye to him on one early Saturday morning before a soccer game. We cried but we were oh so grateful for all the days we had and the relationships that we nurtured together.

As I reflected on his passing, all I could think of was the cookies. Those cookies in my tin have been the reward for having blood drawn. The reward for completing the annual checkup. For some, they have been like magic.

The inflammatory bowel disease dog that came in as a second opinion having not eaten in 9 days and had lost close to twenty pounds. She ate a dozen little buddy biscuits. And has made a wonderful recovery after adjusting her meds and putting the focus on her, not the drugs.

They are the barometer to check on a pet’s appetite. They are one of the many little things that make me smile as I do my job. The other little things are countless. In this day in age, it sometimes seems like there is so little attention to detail and accountability.

I read and loved the book “Don’t sweat the small stuff” by Richard Carlson. But in veterinary medicine, the small stuff does count. Making sure that your pet’s medication is the right medication at the right dose. Don’t move a decimal place over for a chemo drug. It could be deadly. If I did not have attention to detail, I would not have the years with Boomer and his family.

I strive to make the most of every opportunity to make a pet’s life better. I hold no one more accountable than myself. I want it to be attention to detail and diligent care that makes it all well. I have been blessed with staff over the years that has been working like master chefs delivering the best “cookies”. There are many ingredients that go into making that final product.

As we now deal with my amazing technical staff having families, I ask you to understand and work with us as I need to find the best new staff that can make the care at BANHC the most fulfilling and rewarding.   We may have to limit some hours and you have already heard me answer the phone plenty. My husband and children have also filled in. I love this practice so much and will do all I can to make it continue.

With thanks and appreciation for your trust,

Dr Crowley

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Share your photos

We love seeing your pet photos posted on our Facebook Page, and starting this month, we are also sharing them in our newsletter.  If you’d like to see your photo in upcoming newsletters, please share them with us on our Facebook Page .
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In Memoriam

In Memory of our beloved pets that have passed: In Memoriam

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2016-11-08T13:36:36-05:00
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